MedScan Laboratories Partners with Dendi to Expand Nationwide Testing Services
MedScan’s transition to Dendi’s laboratory information system will enable them to efficiently manage and scale its nationwide clinical diagnostics services.
Durham, NC, (March 14, 2025) — MedScan Laboratories, a leader in clinical diagnostics testing for over 25 years, has chosen Dendi’s laboratory information system (LIS) to enhance operational efficiency, improve patient care, and support the company’s strategic expansion.
Founded in 1996, MedScan Laboratories has established itself as a trusted provider of comprehensive diagnostic services, including toxicology, blood chemistry, molecular diagnostics, and next-generation cancer testing. With laboratories in Williston, ND, Atlanta, GA, and its sister company, AltruDx in Houston, TX, MedScan serves over 6,000 clients nationwide with collection sites in 49 states.
Key factors in MedScan’s decision to partner with Dendi include Dendi’s robust disaster prevention measures, seamless support for managing multiple laboratory locations, and the ability to integrate its existing workflows. Additionally, to address the challenges of processing over 600 samples per day, MedScan sought a scalable and value-driven solution. Dendi’s LIS platform was selected to meet complex workflow demands and facilitate efficient management of MedScan’s operations across multiple states without software limitations.
Recognizing the critical importance of disaster prevention, Dendi implemented automated measures to minimize downtime in major lab locations to account for risks in network instability and severe weather. These countermeasures are activated seamlessly when issues are encountered, ensuring continuous functionality and data integrity.
Dendi is also collaborating closely with MedScan to ensure compatibility with their existing ordering, accessioning, and data entry workflows. This includes support for printing multiple barcode labels, tracking alternate sample IDs, implementing a rejection review process, and deploying countermeasures to prevent data duplication.
A major requirement for MedScan is the capability for a send-out integration with its reference lab partners. Dendi’s platform facilitates this integration, enabling efficient data interchange for both order submissions and result retrievals, thereby reducing manual data entry and enhancing overall workflow efficiency.
Dendi’s implementation includes comprehensive solutions tailored to MedScan’s needs:
Instrument Integrations:
- Integration with 28 instruments and analyzers from IVD manufacturers including Beckman Coulter, Sysmex, IDS-ISYS, Tosoh, and Diasorin.
Middleware Integrations:
- LabPro Middleware
- Beckman Coulter DxONE Command Central Workflow Manager
Service Integrations:
- Integrations with in-house systems to maintain existing workflows and data consolidation
- Clinical decision support software for antimicrobial stewardship program participation
- Health records data integration automation platform
- Sendout integrations to major reference lab partners
- Report Template Customization Capability
Implementing Dendi LIS will mark a transformative milestone for MedScan Laboratories—one that accelerates operational efficiency and establishes a robust foundation for scalable growth.
About Dendi
Dendi is a leading provider of innovative laboratory information systems designed to streamline operations, enhance data accuracy, and improve patient outcomes. With a focus on flexibility and user-centric design, Dendi’s solutions cater to laboratories of all sizes, empowering them to meet the evolving demands of the healthcare industry.
About MedScan Laboratories
Founded in 1996, MedScan Laboratories is a family-owned, full-service clinical laboratory offering a comprehensive range of diagnostic services, including toxicology, blood chemistry, molecular diagnostics, and next-generation cancer testing. With laboratories in Williston, ND, Atlanta, GA, and Houston, TX, and collection sites in 49 states, MedScan serves over 6,000 clients nationwide, providing accurate results with a personal touch.