Wren Laboratories Delivers Innovative Cancer Diagnostics with Patient-Centric Lab Reports

Wren Laboratories adopted Dendi to preserve their custom reports with minimal transition pain and to enable efficient expansion of their test menu and services.

Wren Laboratories is a CLIA, CAP, and NYSDOH-licensed lab spun out of Yale University specializing in mRNA-based liquid biopsy assays that advance cancer detection, patient stratification, and drug development. Backed by three FDA-authorized tests and a leadership team with over a century of combined expertise in oncology biomarkers, precision medicine, and translational research, Wren is setting new standards for innovative molecular diagnostics.

Ideal Outcome: Better Reports for Better Physician Experiences

“In the competitive lab space, the report often is the product.”

Tracy Auster, Laboratory Manager at Wren Laboratories

Lab reports are a critical point of contact between most labs, the provider, and the patient. Especially for Wren Laboratories, investing in visually pleasing, strongly-branded, and data-rich reports has reduced follow-up confusion, empowered clinical decisions, and strengthened patient trust resulting in clearer conversations and higher customer satisfaction. 

However, developing the ideal report requires close collaboration between several departments, physicians, and software developers often requiring iterative updates and major resource investments.

Shorter Conversations, Stronger Confidence

“Even though the reports show the interpretation, we’re still often required to make a phone call to providers… but our custom reports that include graphs with indicators, easy-to-read formatting, and our branding help make those calls much easier.”

• Graphical trend lines and annotated cutoff markers assist in follow-up calls, as clinicians can reference visuals in real time.
• Patients gain clearer understanding and higher satisfaction from intuitive timelines.

Strategic Differentiation

• Stunning, data-driven reports serve as a powerful business-development tool.
• Wren’s ability to customize every report reinforces their brand and fosters long-term partnerships.

Challenges: Maintaining the Lab Report as the Product

For labs providing novel assays, their reputation can hinge on how well its reports communicate complex results. Wren Laboratories had a goal to go beyond generic PDFs to deliver high-impact reports that reinforce their clinical and scientific leadership. But developing and maintaining custom reports can come with major challenges.

Rigid, Time-Consuming Updates

Wren’s assays generate layered insights including charts with trend lines, cutoff markers, and historical data. But even seemingly simple report modifications, like adjusting chart labels or updating test values, required back-and-forth with their LIS vendor. Modifications introduced delays and consumed valuable developer hours.

Locked In by Vendors

Once built, these reports became tightly coupled to the LIS itself. Moving to another LIS vendor would mean rebuilding reports from scratch creating sunk costs that made switching tools expensive and risky. For Wren, this lack of flexibility became a growing operational burden as the organization outgrew their incumbent system. While they owned the report’s design, it still felt locked to their LIS vendor.

The Dendi Solution: Custom Reports Made Simple

Dendi understands that for many labs, the report is the product and that recreating it can be one of the biggest barriers to switching LIS vendors. It’s why we’ve built a solution that eliminates the typical redevelopment burden. Our advanced custom report creation tool allows labs to replicate and enhance their custom reports quickly, accurately, and without relying on engineers. We work closely with each lab to get it right fast, so they can transition with confidence and scale new tests without limitations.

White‑Glove Collaboration

“Whenever we would say, ‘Hey, we forgot to add something to the report,’ Dendi helped immediately – and it was always done very timely.”

• Dedicated support from Dendi’s custom reports team resolved changes in hours, not weeks.
• Wren was able to implement custom logic-based elements, patient friendly color highlights, and unique lab branding. 
• Dendi Custom Report users can send mock ups to our team or use the drag-and-drop editor built into our LIS – no coding required.  

Expanding to New Assays with Ease

“We started with just our first proprietary test report and eventually added our second proprietary test report. The second test wasn’t something we had done previously… but we were able to implement an entirely new test extremely easily.”

• Launch New Reports Fast: Wren expanded from a single test to a completely new test report within days, leveraging Dendi’s fast turnaround.
• Rich Content Integration: Tables with cutoff values, annotations, and custom graphics are added seamlessly no developer tickets required. 
• Scalable Flexibility: As Wren’s test portfolio grows, each new assay can be onboarded with consistent design and clarity, ensuring every report meets clinical needs and brand standards.

About Dendi Custom Lab Reports
Transform raw data into actionable, visually engaging reports. Dendi’s intuitive builder and expert support empower labs to deliver clarity, confidence, and a competitive edge with every result.

We’re proud to count Wren among our first custom-report partners. What will your lab create?

Contact us to schedule a demo and discover how Dendi Custom Lab Reports can elevate your specialized assays.

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